Unfortunately, not all US banks support our instant payments to debit cards but we’re working hard to get more banks on board. We recommend trying your debit card a second or even a third time if rejected the first attempt. If you have another debit card, please try using that card if additional attempts are not successful.
AMEX cards are not supported on the debit card network. Prepaid debit cards and small banks, like Credit Unions, typically do not work with the instant pay network.
If you do not have a supported debit card to be used with the instant pay network, we will have to send your payments as a next business-day payment, which hits your bank account the following morning. This payment gets sent to the routing/account number we have on file.